In my current role, I work collaboratively with the rest of the Operations and Training staff to interpret policies and to update our procedures. I need to be able to edit, and comment on others training materials and communications. I also participate on committees to discuss changes and updates to UCSF policies and procedures.

Clinical scientist is one role in a larger team. CS works closely with operations, regulatory affairs, medical writers, biostatisticians, etc.

The MSL team attends major national and international congresses. Our primary role during the congress is to gather insights regarding our product(s) and all other topics physicians are discussing. We are trying to identify any unmet medical needs that fall within the company’s medical objectives, for example. Each team member is given a role before, during, and after the congress. That role or activity can include lunch or dinner meetings with thought leaders. There are times that one MSL would ask team members to participate in such events to have coverage, especially if there are several thought leaders attending.

The Technical Applications Team is all work-from-home. We use Microsoft Teams to share expertise and advice. One person will post a technical question they have run into and everyone will try to help them solve their problem. The goal is that nobody would be embarrassed to ask a question, and that solutions can be organized into a Knowledge Center.